Privacy Notice

Middleway Pharmacy Privacy Policy. 6/8/22

Our contact details
Name: Middleway Pharmacy
Address:St Blazey, Conrwall, PL24 2JL
Phone Number:01726 813538
E-mail:pharmacy.fl203@nhs.net

The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)

 
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Prescriptions, NHS and private
• Job applications
We use the information that you have given us in order to treat you safely, or for employment purposes
We may share this information with the wider NHS..
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting pharmacy.fl203@nhs.net
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep medication records indefinitely. HR records will be kept for two years after service has ended with We will then dispose your information by confidential shredding.

Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at pharmacy.fl203@nhs.netif you wish to make a request.

 

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Middleway Pharmacy, Middleway, St Blazey, Cornwall, PL24 2JL
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk